Sendio Support Overview
Sendio Support representatives are available Monday through Friday between the hours of 5 am and 5 pm Pacific Standard Time to answer any technical questions or concerns current customers might have. Although we are always available to help live, customers with support related questions are encouraged to utilize the resources available below as a first step. Answers to 90% of customer’s questions or issues can usually be found in the following documents. If you can’t find what you are looking for, don’t hesitate to open a support ticket or give us a call.
Support FAQ
Find the answer to the most commonly asked support related questions» More
Support Portal
Sendio Partners and customers that purchased an I.C.E. Box directly through Sendio can log in here to access Sendio support resources, submit a support request or update a pending request. » More
Support Requests
Current customers submit a request for support directly here. » More
I.C.E. Box Documentation
Current installation guide, user guide, admin manual and other documentation available here. » More